EXTEND your Warranty, Protect Your Device
BENZING, a brand of Gantner Pigeon Systems now offers BENZING Care and BENZING Care+ as an extension to the normal warranty of 24 months. With the purchase of the BENZING Care products, you get an additional warranty of 24 months offering you 48 months hassle free warranty from the date of purchase of your product. BENZING Care and BENZING Care+ extend the statutory warranty of 24 months and provide additional protection for BENZING products and devices.
FAQ – FREQUENTLY ASKED QUESTIONS
BENZING Care is an extended warranty program offering 48 months of coverage for BENZING devices, covering manufacturing or material defects. This devices will be repaired or replaced if they develop faults due to such issues within 48 months of purchase.
BENZING Care+ includes all the benefits of BENZING Care, with added coverage for accidental damage, screen damage, and water, moisture, and sand damage. In cases of irreparable damage, BENZING Care+ provides a replacement device.
Both BENZING Care and BENZING Care+ extend the warranty period to 48 months from the purchase date, adding 24 months to the statutory 24 months warranty.
BENZING Care provides basic coverage for manufacturing and material defects. BENZING Care+ extends this protection to include accidental damage, screen damage, and water or moisture damage, with a low service fee for repairs.
BENZING Care: Manufacturing or material defects.
BENZING Care+: All BENZING Care coverage plus accidental damage, screen damage, and water/moisture damage.
No, BENZING Care and Care+ do not cover data loss or consequential damages.
No, the warranty is non-transferable and only valid for the original purchaser.
No, the original warranty period remains unchanged, even after repair or replacement.
Your purchase invoice serves as proof of warranty. Please keep this document as it’s required for warranty claims.
If a repair or replacement is not possible, Gantner Pigeon Systems will issue a refund of the purchase price, which fulfills their warranty obligations.
For repairs or replacements, contact your BENZING partner. Replacement devices are available at authorized retailers, or Gantner Pigeon Systems will facilitate the exchange.
Normally, BENZING Care or Care+ can be purchased within three months of the product purchase date.
You can purchase the BENZING Care warranty directly from the BENZING Store at store.benzing.live or through your local BENZING partner.
No, an exchange or repair does not reset the warranty period. The statutory warranty also remains unaffected under all circumstances.
Your purchase invoice serves as proof of warranty. Please note that the warranty is valid only for the original purchaser and cannot be transferred.
The warranty does not cover:
– Improper handling
– Incorrect installation
– Failure to follow operating instructions
– Data loss
– Consequential damages